Help
New! Download our "Getting started with Best Practice" information sheet for quick tips about getting the most out of the site.
Alternatively, download our User guide for comprehensive instructions and examples of the site's features and functionality.
Frequently Asked Questions
Here you can find the answers to frequently asked questions about our products. If we haven't answered your question, feel free to contact us.
How do I subscribe to Best Practice?
Individuals can purchase a personal subscription online. Institutions should contact our sales team. Please visit our subscription page for details.
How long does a subscription last?
12 months. Subscriptions can start at any time and you will be contacted towards the
end of your subscription period regarding renewing.
Do you offer institutional site licences?
Yes. Institutional site licences provide full access to all users within your institution.
For a quote or to enquire about an institutional free trial please contact our sales
team by email consortiasales@bmjgroup.com or phone Tel: +44 (0)20 7383 6693.
Do you offer free trials?
Yes. Individuals can sign up for 30 days’ free access. Institutions can arrange free
trials via our sales team.
Can I subscribe through a subscription agent?
Yes. Please contact your subscription agent.
Can I purchase access to just one article?
Currently Best Practice is only sold via subscription to the full content.
Is there a print version of Best Practice?
No, Best Practice is an online-only resource.
Is there a mobile version of Best Practice?
Yes, Best Practice Mobile is included in any personal or institutional subscriptions. Please visit Best Practice mobile for details.
How can I access Best Practice Mobile?
Best Practice Mobile has been specially optimised for access on internet enabled mobile phones, PDA's or handheld devices. You can access it by visiting bp.bmjgroup.mobi. Click here for more information
Can I purchase a standalone subscription to Best Practice Mobile?
No, currently Best Practice Mobile is included with a subscription and it is not available on its own.
Is Best Practice available in multiple languages?
The navigation elements of the site are available in multiple languages. The full-text
content is in English only. The languages available for navigation are: Spanish;
Chinese (Simplified); Turkish; Japanese; Thai; Swedish; German; Arabic; Farsi;
Chinese (Traditional); Korean; Portuguese; Greek; Norwegian; French; Italian.
Which countries is Best Practice suitable for?
Best Practice is an international product designed for use in any country outside of
North America. Customers within North America are directed towards our equivalent
product designed specifically for that territory, Point of Care.
What is ‘My Best Practice’?
My Best Practice offers personalised features such as saved searches and
bookmarked articles. It is available by registering for a free account, or using an existing
BMJ Group ‘My Account’.
How much of Best Practice is freely available?
Anyone can browse, search and access some high-level content. A subscription is
required to access the full-text of articles. Three articles are freely available as sample content.
How do I contact BMJ Group or customer services?
Please visit our contact us page.
Who writes and edits Best Practice?
Best Practice has an international editorial team.
What browser should I use to access Best Practice?
Best Practice is best viewed using Firefox 2+, Safari 3+, Opera, and IE6+, though we highly recommend using Firefox 3+ and IE7+.
Best Practice mobile is viewable on any web-enabled phone.
What is the difference between Clinical Evidence and Best Practice?
Best Practice incorporates much of the research evidence from Clinical Evidence
and adds expert opinion and guidelines to cover diagnosis, prognosis, treatment and
prevention. As such it is specifically designed as a practical tool to support decision making at the point of care.
Can I access Best Practice via Athens?
Yes. Institutional subscribers within the UK are able to access Best Practice via Athens authentication.
