Frequently Asked Questions

Here you can find the answers to frequently asked questions about our products. If we haven't answered your question, feel free to contact us.

How do I subscribe to Best Practice?
Individuals can purchase a personal subscription online. Institutions should contact our sales team. Please visit our subscription page for details.

How long does a subscription last?

12 months. Subscriptions can start at any time and you will be contacted towards the
end of your subscription period regarding renewing.

Do you offer institutional site licences?
Yes. Institutional site licences provide full access to all users within your institution.
For a quote or to enquire about an institutional free trial please contact our sales
team by email consortiasales@bmjgroup.com or phone Tel: +44 (0)20 7383 6693.

Do you offer free trials?
Yes. Individuals can sign up for 7 days’ free access. Institutions can arrange free
trials
via our sales team.

Can I subscribe through a subscription agent?
Yes. Please contact your subscription agent.

Can I purchase access to just one article?
Currently Best Practice is only sold via subscription to the full content.

Is there a print version of Best Practice?
No, Best Practice is an online-only resource.

Is there a mobile version of Best Practice?
Yes, Best Practice Mobile is included in all personal and institutional subscriptions. Please visit Best Practice Mobile for details.

How can I access Best Practice Mobile?
Best Practice Mobile has been specially optimised for access on internet enabled mobile phones, PDA's or handheld devices. You can access it by visiting bp.bmjgroup.mobi. Click here for more information

Can I purchase a standalone subscription to Best Practice Mobile?
No, currently Best Practice Mobile is included with an online subscription and is not available on its own.

How much of Best Practice is freely available?
Anyone can browse, search and access some high-level content. A subscription is
required to access the full-text of articles. Four articles are freely available as sample content.

Is Best Practice available in multiple languages?
The navigation elements of the site are available in multiple languages. The full-text
content is in English only. The languages available for navigation are: Spanish;
Chinese (Simplified); Turkish; Japanese; Thai; Swedish; German; Arabic; Farsi;
Chinese (Traditional); Korean; Portuguese; Greek; Norwegian; French; Italian.

Which countries is Best Practice suitable for?
Best Practice is an international product designed for use worldwide.

Who writes and edits Best Practice?
Best Practice has an international editorial team.

What browser should I use to access Best Practice?
Best Practice is best viewed using Firefox 2+, Safari 3+, Opera, and IE6+, though we highly recommend using Firefox 3+ and IE7+.

Best Practice Mobile is viewable on any web-enabled phone. 

Can I access Best Practice via Athens?
Yes. Institutional subscribers within the UK are able to access Best Practice via Athens authentication.

What is the difference between Clinical Evidence and Best Practice? 
Best Practice is what evidence-based medicine (EBM) experts would call a ‘background’ resource for clinical decision making at the point of care, providing general information and knowledge on the clinical problems and conditions included in over 1,000 monographs, written by international expert contributors. In contrast, Clinical Evidence is regarded to be a leading ‘foreground’ resource, answering in over 250 summaries very specific clinical questions about the benefits and harms of treatments and preventative interventions. These questions adhere to the PICO (patient, intervention, comparison, outcome) structure, that is then translated into a rigorous search and appraisal strategy for underlying systematic reviews. All interventions are categorised regarding their efficacy, and the body of evidence for each PICO question is analysed according to GRADE principles. Best Practice incorporates all of the research evidence from Clinical Evidence summaries and provides direct links to associated GRADE tables via the ‘Evidence’ tabs.

What is ‘My Best Practice’?
My Best Practice offers personalised features such as saved searches, notes and
bookmarked articles. It also contains a tab that allows users with subscriptions to multiple drug formularies to nominate a default medication resource if they wish to do so. My Best Practice is available by registering for a free account as part of an institutional subscription, or using an existing BMJ Group ‘My Account’.

How do I contact BMJ Group or customer services?
Please visit our contact us page.